- Geraldton:
- (08) 9964 8404
- sales@batterymartwa.com.au
Last Updated: 1 October 2026
Battery Mart (“Battery Mart”, “we”, “us” or “our”) is committed to protecting the privacy and personal information of our customers, website visitors, suppliers and business partners.
This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, contact us, request a quote, enquire about products, purchase batteries or use our services.
We aim to handle personal information responsibly and in accordance with applicable Australian privacy legislation, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), where applicable.
By using our website or providing personal information to us, you acknowledge the practices described in this policy.
Depending on how you interact with Battery Mart, we may collect the following information:
Personal and Contact Information
Full name
Email address
Telephone or mobile number
Residential, business or delivery address
Business name and relevant business contact details
Information included in enquiries, feedback or correspondence
Vehicle and Battery Information
Vehicle registration number and state or territory of registration
Vehicle make, model, year and relevant specifications
Battery requirements and product preferences
Battery installation, testing and service history
Warranty claim details and supporting documentation
Transaction Information
Products and services purchased
Quotes, invoices and payment records
Purchase dates and warranty information
Relevant commercial account information
Website and Technical Information
IP address
Browser and device information
Website usage and pages visited
Referral sources
Cookies and similar technologies
Information submitted through online forms
We only seek to collect information that is reasonably necessary for our business operations or otherwise permitted by law.
We may collect information when you:
Submit a contact form or request a quote
Use our Find My Battery vehicle registration search
Call, email or visit one of our stores
Purchase products or request installation or testing services
Submit a warranty enquiry
Request wholesale or commercial supply information
Communicate with our staff
Engage with our website or digital advertising
We may also receive relevant information from authorised service providers, vehicle information services, suppliers or other third parties where permitted by law.
We may use personal information to:
Respond to enquiries and provide product advice
Identify batteries suitable for your vehicle or equipment
Prepare quotes and process purchases
Arrange battery fitting, testing and installation
Provide roadside or on-site battery assistance
Maintain purchase, service and warranty records
Process warranty claims and customer support requests
Manage commercial and wholesale relationships
Communicate about products, services and relevant promotions where permitted
Improve our website and customer experience
Maintain website security and prevent fraudulent activity
Comply with legal, regulatory and accounting obligations
We will not use or disclose your personal information for unrelated purposes unless authorised by you or permitted or required by law.
Our website provides a Find My Battery feature that allows visitors to search for suitable batteries using vehicle registration information.
This service is identified on our website as powered by AutoInfo.
When you use this feature, your vehicle registration number, registration jurisdiction and relevant technical information may be processed by the vehicle lookup provider to identify compatible battery options.
Depending on the provider’s arrangements, this information may be handled in accordance with its own privacy practices.
We recommend that you avoid entering unnecessary personal information into the vehicle lookup tool.
Battery recommendations provided through this feature should be confirmed with Battery Mart where vehicle modifications, unusual specifications or specialist battery requirements apply.
Our website may use cookies and similar technologies to improve website functionality, understand visitor activity and support marketing activities.
These technologies may be used to:
Remember website preferences
Monitor website performance
Understand how visitors interact with our pages
Measure the effectiveness of advertising
Identify and resolve technical problems
Some cookies may be provided by third-party analytics, advertising or website service providers.
You can usually manage or disable cookies through your browser settings. Restricting certain cookies may affect website functionality.
Where consent is required for particular technologies, we will seek it as required by applicable law.
We may disclose relevant personal information to trusted third parties where reasonably necessary to operate our business, including:
Battery manufacturers, distributors and suppliers
Vehicle information and battery compatibility service providers
Website hosting, maintenance and technology providers
Customer relationship management and communication platforms
Payment, invoicing and accounting service providers
Delivery, installation or service contractors
Professional advisers and relevant regulatory authorities
We take reasonable steps to ensure third parties handle personal information appropriately and in accordance with applicable privacy requirements.
We do not sell customer personal information as a business activity.
Some external technology providers may operate or store information outside Australia.
Where personal information is disclosed to overseas recipients, we will comply with applicable Australian privacy requirements, including taking reasonable steps to protect personal information where required.
The countries in which overseas recipients are located will depend on the third-party services used by Battery Mart.
Information about confirmed overseas disclosure arrangements and relevant recipient countries will be provided in this policy where required and practicable.
Battery Mart may send information about products, offers, services or business updates where you have consented or where otherwise permitted under applicable law.
Marketing emails and electronic messages will comply with relevant requirements under the Spam Act 2003 (Cth).
You can request to stop receiving marketing communications by:
Using the unsubscribe function provided in a marketing message, where available
Contacting us by email
Requesting removal from our marketing communications list
Unsubscribing from marketing does not prevent us from contacting you about purchases, warranty matters or essential service information.
We take reasonable administrative, technical and physical steps to protect personal information against misuse, interference, loss, unauthorised access, modification and disclosure.
These measures may include access restrictions, secure systems, staff procedures and appropriate website security controls.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary for business, legal, accounting, warranty or other legitimate purposes. Information that is no longer required will be securely destroyed or de-identified where required by law.
You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate, incomplete, outdated, irrelevant or misleading.
We may need to verify your identity before processing a request.
We will respond within a reasonable timeframe and explain any circumstances in which access or correction cannot be provided under applicable law.
Our website may contain links to third-party websites, including battery manufacturers, technical resources, vehicle information services and external business platforms.
These websites operate independently and may have their own privacy policies.
Battery Mart is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
If you have concerns about how we have collected, used, stored or disclosed your personal information, please contact us using the details below.
We will review your complaint, investigate where appropriate and aim to respond within 30 days.
If you are dissatisfied with our response, or we have not resolved your complaint within a reasonable period, you may be entitled to contact the Office of the Australian Information Commissioner (OAIC).
Office of the Australian Information Commissioner
Website: https://www.oaic.gov.au
We may update this Privacy Policy periodically to reflect changes in our business operations, website functionality, technology or applicable laws.
Any updated version will be published on our website with a revised “Last Updated” date.
For questions about this Privacy Policy or the handling of your personal information, please contact Battery Mart.
Battery Mart Geraldton
Address: 100 Flores Road, Webberton WA 6530
Phone: (08) 9964 8404
Email: sales@batterymartwa.com.au
Battery Mart Belmont
Address: Unit 1, 112 Belgravia Street, Belmont WA 6104
Phone: (08) 6223 0880
Email: perthsales@batterymartwa.com.au
Website: https://batterymartgeraldton.com.au/
